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Public Service Loan Forgiveness FAQs


Say Goodbye to Student Loan Payments

Here’s all you need to know about Public Service Loan Forgiveness:

What is Public Service Loan Forgiveness (PSLF)?
The PSLF Program promotes full-time public sector employment. Borrowers, like educators, may qualify for public service loan forgiveness after making 120 on-time, full, separate monthly payments toward a federal Direct Loan while working full-time in public service.

Borrowers must make those payments using a qualified repayment plan, and only payments made after October 1, 2007 qualify.

How do I enroll in Public Service Loan Forgiveness?

Print and fill out the Public Service Loan Forgiveness Employment Certification Form.

  • Section 4 of the form must be filled out by the employer.

Submit the form to U.S. Department of Education FedLoan Servicing:

P.O. Box 69184
Harrisburg, PA 17106-9184

Borrowers may also submit the PSLF Employment Certification form via fax: 717-720-1628.

Define “on-time full, separate monthly payments.”
On-time payments are received no later than 15 days after the due date. Full payments must meet or exceed the amount that you’re required to pay each month. If borrowers submits payment for less than the full amount, the payment will not count toward the 120 required payments. Lump sum or advance payments will not be included when calculating the 120 required payments.

What’s a “qualified repayment plan?”
Qualified repayment plans include any Income-Driven Repayment plan, or the 10 Year Standard Repayment plan.

What else should I know?

  • Borrowers must be working full-time in public service during the following to at the time of a payment for it to count toward the 120 payments. They must also be employed full-time in public service when they submit their PSLF Employment Certification form and at the time forgiveness is granted.
  • Full-time is defined as a minimum of 30 hours.
  • Borrowers must annually resubmit the PSLF Employment Certification form.

Are you eligible for student loan forgiveness? Check out the following resources from NEA Member Benefits!

  • Get Informed: Learn about your student loan forgiveness options here
  • Get started: Access this free tool and start your journey to student loan freedom! Check your eligibility here



Degrees Not Debt's Federal Student Loan Forgiveness Program Guide (PDF).  This guide can help you identify whether your federal student loans are eligible for forgiveness plans and/or programs.


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